Wednesday, January 27, 2010
A customer is the most important visitor on our premises
A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption in our work - he is the purpose of it.
We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to serve him.
Mahatma Gandhi
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